Effective Date: 25th June 2025
Solab IT Services Ltd is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and manage your data.
1. Information We Collect
We may collect the following personal information:
- Name, email address, phone number and company name (through contact or enquiry forms)
- IP address, browser type, and access times (through analytics)
- Job applications including CVs and cover letters (submitted through careers form)
2. How We Use Your Information
We use personal information to:
- Respond to enquiries or support requests
- Provide services you have requested
- Process job applications
- Send marketing communications (only with your consent)
- Improve our website and services through analytics
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Your consent (for example, newsletter sign-up)
- Our legitimate interest (for internal operations or site performance)
- To fulfill contractual or legal obligations
4. Data Storage and Security
We store your data securely and limit access to authorised personnel only. We use appropriate security measures to protect against data loss, misuse or unauthorised access.
5. Sharing of Information
We do not sell, rent or trade your personal information. We may share data with:
- Trusted third-party service providers who support our website and systems
- Regulatory or legal authorities where required by law
6. Cookies
Our website uses cookies to:
- Improve user experience
- Collect analytical data
- Enable essential functionality
You can manage cookie settings in your web browser. For more details, see our separate Cookie Policy.
7. Your Rights
Under UK data protection law, you have the right to:
- Access personal data we hold about you
- Request correction or deletion of your data
- Object to processing
- Withdraw consent at any time
To exercise your rights, please contact us at:
Email: info@solab.co.uk
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations.
9. International Data Transfers
Where necessary, we may transfer data outside the United Kingdom. In such cases, appropriate safeguards will be put in place in accordance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect immediately upon publication.
11. Contact Us
For questions or concerns regarding this Privacy Policy or our data practices, please contact:
Solab IT Services Ltd
Bridge House, 56-58 Bridge Street, Aberdeen AB11 6JN
Email: info@solab.co.uk
Phone: +44 (0)1224 213033